Terms and Conditions
Policies
At Skills Campus we want to deal with you in a professional, and straightforward manner. Below are our standard policies and operating procedures. 

About Us
Attendance & Withdrawal – in-class
Students are expected to attend their classes – where courses are delivered in-class. Attendance is recorded in a daily register. If a student doesn't attend on 2 consecutive days reasonable effort will be made by the Training Manager or co-ordinator to contact the student (or his/her agent)by phone and/or email to ascertain the reasons and to offer help or advice. A medical certificate may be required if you are absent for two or more days. If non-attendance continues for three consecutive days without contact or notification the Training Manager or Centre Manager will attempt to ascertain the reasons and to offer help or advice and will inform the student (or his/her agent) in writing that they are in danger of being removed from the course. This communication is recorded in the Contact Management System. Non-attendance for three consecutive days without notification or reasonable cause is regarded as withdrawing from the course and a refund may apply. Students must apply inwriting to the CEO of Skills Campus for a refund stating the reasons for withdrawal. This communication is recorded in the Contact Management System.

Attendance & Withdrawal – On-line
When you purchase a Skills Campus course you will be given access to our LMS (Learning Management System) – your course may be hours or multiple days in length and the completion of your course is over to you. You’ll have 3 months to access the content (apart form course where you have purchased a component within a course that’s delivered by a 3rd party. Most embedded 3rd party course additions allow 3 months access to the course materials and content). Completing (classed as attendance) is totally over to you. All reasonable efforts will be made by Skills Campus to keep you on-track with your course including the use of the free or paid MentorPlus+ service. If you stop or delay your course and pass the 12 month period you will need tore-purchase the course. 


Circumstances in which Skills Campus may terminate tuition
Skills Campus may terminate tuition if the student:

does not attend for three consecutive days without notification or reasonable cause, refer attendance and withdrawal policy above;
• is unduly disruptive or unruly during classes;
• is in possession of alcohol or offensive weapons on Skills Campus premises;
• has been involved in any form of harassment whether sexual or otherwise. The harassment could be verbal, visual or behavioral in nature which is offensive and unwelcome;
• copies software or data from Skills Campus computers;
• copies software or data onto Skills Campus computers without authority or without virus checking; uses illegal or unlicensed software;
• downloads offensive or pornographic material;
• downloads music, games, movies or any form of virus or hacking software. In these cases students may apply in writing to Skills Campus for a refund  stating the reasons for termination or withdrawal, refer attendance and withdrawal policy above. 

Skills Campus will terminate tuition if the student:

• has been caught cheating during exams;
• removes equipment from Skills Campus premises without authority;
• has been involved in a breach of NZ Law eg possession of drugs.
• In these cases there is no refund of any fees. 

Cancellation, Transfer & Refund

Cancellations or transfers at late notice can sometimes have a serious impact on the viability of a course or can preclude others from attending a previously full course. For cancellations that are for Group bookings and are being delivered through in-class delivery then you will need to contact the CEO of Skills Campus. If you cancel your online course within 24 hours of purchasing it then a refund of 95%will be available. 5% of the costs will be used by Skills campus in regards to Administration costs. If you feel you have chosen the wrong course and wish to change it to another course you will need to contact Skills Campus and work through the available options for transferring to another Skills Campus course. The cost of the course you have already purchased can be excluded from the cost of the new course you’d prefer to take (if higher than the course you originally bought) and/or if both course are of equal cost then no additional costs will be charged – you will simply have your course access changed to the course you’d prefer to take (so long as you have not gone through the course and course materials you purchased).In the unlikely event of the course in which you have enrolled is cancelled or Skills Campus ceases to offer that course a full refund of all monies paid will be made within thirty days of receipt of claim. 

Course Fees & Payment
Following are the policies for Course fees and payment at Skills Campus:
For International Students, full payment of fees in New Zealand dollars (NZD) is required before Skills Campus gives you the "Offer of Place" letter. Skills Campus accepts Credit Cards (1.5% surcharge), EFTPOS and Bank Cheques. Fees may not be transferred to any other person or institution Course fees are subject to change without notification. The name " Skills Campus" will appear on cardholder statements for any transactions through this website. All transactions in this website are billed in New Zealand dollars (NZD). 

Technical Courseware
If the student is booking on one of our Courses for IT Professionals within two weeks of the course date, the courseware may be of digital format. Skills Campus has3rd Party providers for some technical and course information –these courses generally have a 3 month access time-frame from time of purchase. Please read and be aware of all details about specific courses on the Course Information page on our website www.skillscampus.co.nz

Privacy

This website is owned and maintained by Skills Campus - and is Copyright 2020 ©Skills Campus, powered by IPD, the professional training arm of New Zealand Skills and Education Group. All rights reserved.

We can be reached via the following:
correspondance@skillscampus.co.nz or through our websitewww.skillscampus.co.nzSkills Campus is committed to protecting your privacy and ensuring the most powerful and safe online experience. If you feel that any of our sites has breached this privacy policy please contact us.

Coverage
This privacy policy only covers websites directly owned and maintained by Skills Campus. External links to third party websites are not covered by this policy.

Information Collection
Skills Campus Ltd is the sole owner of the information collected on all of our websites. Skills Campus Ltd collects information from our users at several different points on our websites. We will only record your personal information (including e-mail address) if you disclose this information through a registration form, booking form, or direct contact with us.

Statistical Information
There is also information about your computer hardware and software that is automatically collected by Skills Campus. This information can include: your IPaddress, browser type, domain names, access times and referring website addresses. This information is used by Skills Campus for the operation of theservice, to maintain quality of the service, and to provide general statistics regarding use of the Skills Campus websites.

Registration
In order to use certain parts of our websites, a user must first complete a registration form. During registration a user is required to provide their email address,and create a password. Users are also required to provide basic contact information, such as name and email address. We use this information to contact the user about services on our site for which they have expressed interest.

Booking
We request information from the user on our order form. A user must provide contact information (such as name, email, and shipping address) and financial information (such as credit card number, expiration date). This information issued for billing purposes and to fill customer/s orders. If we have trouble processing an order, the information is used to contact the user.

Information Use
The Skills Campus website and LMS (Learning Management System, CRM) collects and uses your personal information to operate our websites and deliver the services you have requested. It will only be used for the purpose for which you have provided it and related purposes within your reasonable expectations. We will only disclose your personal information to third parties where such disclosure is necessary for the performance of such purposes. We will also use your personally identifiable information to periodically inform you ofother products or services available from Skills Campus. Skills Campus will not disclose your personal information for any other purpose without your consent. Skills Campus Ltd does not sell, rent or lease its customer lists to third parties.

Profile
We store information that we collect to create a profile of our users. A profile is stored information that we keep on individual users that details their viewing preferences. Consequently, collected information is tied to the users personally identifiable information to provide offers and improve the content of the site for the user. This profile is used to tailor a user/s visit to our website, and to direct pertinent marketing promotions to them. We do not share your profile with other third parties.

Use of Web Beacons
Skills Campus Ltd does not use web beacons - sometimes called single-pixel gifs - on our websites.

Log Files
Like most standard website servers we use log files. This includes internet protocol (IP)addresses, browser type, internet service provider (ISP), referring/exit pages, platform type, date/time stamp, and number of clicks to analyze trends, administer the site, track user/s movement in the aggregate, and gather broad demographic information for aggregate use. IP addresses, etc. are not linked to personally identifiable information.

Communications from the Site
We send all new site members a welcoming email to verify password and username. Established members will occasionally receive information on products, services, special deals, and a newsletter. Out of respect for the privacy of our users we present the option to opt-out of all communications. If you no longer wish to receive newsletters and updates from us, contact us.  

Newsletters
If a user wishes to subscribe to our newsletter, we ask for contact information such as name and email address. If users ask to be removed from our newsletter, you will be promptly un-subscribed.

Information Sharing
Though we make every effort to preserve user privacy, we may need to disclose personal information when required by law wherein we have a good-faith belief that such action is necessary to comply with a current judicial proceeding, a court order or legal process served on our website.

Changes to this Statement
Skills Campus will occasionally update this Statement of Privacy to reflect company and customer feedback. Skills Campus encourages you to periodically review thisStatement to be informed of how Skills Campus is protecting your information. 


Copyright & Trademark
Acknowledgement Statements
• uCertify Limited
• Microsoft

Material on these pages is copyrighted to Skills Campus Ltd or reproduced with permission from other copyright owners. It may be downloaded and printed for personal reference, but not otherwise copied, altered in any way or transmitted to any third party (unless explicitly state do otherwise) without the written permission of Skills Campus Ltd.

Hypertext links to other web locations are for the convenience of users and do not constitute any endorsement or authorization by Skills Campus Ltd.

Where available some Creative Commons content has also been utilised. 



Why Work for Us?

Skills Campus Ltd is dedicated to the success of every employee! Our commitment to innovation and success in the workplace ensures that we remain a leader in thet echnology arena. Skill Campus is committed to:

Rapidly Evolving our Course Content to Better Meet Customer Needs
At Skills Campus, we're in the business of building people skills or group and staff within businesses. We aim to make content that faster to learn and more relevant to the people or business it's designed to serve
We aim to make technology accessible for all - no matter their skill level and and work hard to respect and reflect our broad and diverse community and their values mirror ours.


Providing Professional Growth Opportunities
Skills Campus is committed to providing employees with the opportunity to continually develop their professional skills.


Practicing our Corporate Values
Skills Campus is committed to integrity, quality, customer focus and respect for others. These core values are grounded in our corporate culture, in our employee relationships, and in our relationships with our customers.